Frequently Asked Questions

Everything you need to know about shopping with SLAY.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your fit sooner.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear are final sale.

How do I know which size to order?

Each product page features a detailed size guide. Since we curate various designers, we recommend checking the 'Fit Notes' section to see if an item runs true to size, small, or oversized.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.

Can I track my order in real-time?

Yes! Once your order ships, you will receive an email with a tracking number and a link to our tracking portal so you can follow your package every step of the way.

Are your materials sustainably sourced?

At SLAY, we are committed to ethical fashion. 60% of our current collection is made from recycled or organic materials, and we aim to reach 100% by 2026.